Shipping Policy

We provide reliable and careful delivery services for medical books, study guides, reference material, and educational resources. Every order is packed securely to ensure your books reach you safely and in good condition.

Order Processing Time

After your order is confirmed, our team starts preparing your medical books for dispatch. Most orders are processed within 1 to 3 working days. During sale days, exam seasons, or high-demand periods, processing may take slightly longer.

Delivery Time

Delivery time depends on your city and courier service availability. Usually, orders are delivered within 3 to 7 working days after dispatch. Remote areas may require additional delivery time.

Shipping Charges

Shipping charges may vary depending on order weight, delivery city, and courier company rates. Final delivery charges will be shown at checkout or confirmed by our support team before dispatch.

Safe Packaging

Medical books are packed with proper care to protect them from bending, dust, and damage during transit. We make sure every parcel is sealed securely before handing it over to the courier.

Order Tracking

Once your order is dispatched, tracking details may be shared with you through SMS, WhatsApp, email, or your account dashboard, depending on the available system. You can use the tracking number to check your parcel status.

Delayed Delivery

  • Courier delays due to weather, strikes, holidays, or route issues may occur.
  • Incorrect address or unavailable contact number can delay delivery.
  • Remote area deliveries may take extra time.

Damaged or Missing Items

If you receive a damaged book or any item is missing from your parcel, please contact us as soon as possible with your order details and parcel pictures. Our team will review your case and assist you accordingly.

Incorrect Shipping Information

Customers are responsible for providing correct name, phone number, complete address, and city details. We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.

For any shipping-related help, please contact our support team. We are committed to delivering your medical books safely, professionally, and on time.